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When you place an order with
Christian Coverings, please be sure to read our
Payments & Shipping page. There is important information regarding our shipping rates for Canadian and International customers.
Completing an order with
Christian Coverings means you have read and agree with the information
on our Payments and Shipping page and Our Policies below.
Our policies are binding even if
you have NOT read them!
Christian Coverings
Copyright Information
Incorrect Customer
Information
Order Cancellations
Order Process/Ship Times
Snap
Placement for Veils: If you have indicated you would like a snap
but do not put the snap placement measurement in the box during checkout, you
will receive an email asking you to measure and then send your measurement to
us. We will put a delivery and read receipt on the email to ensure it has gotten
to you. If we do not hear back from you prior to cutting out and sewing your
order, the covering will be made without a snap. Due to various head
sizes, we are unable to place a snap on a veil and hope it will fit. We offer
custom made coverings and want the veil to fit you. Each veil page has a Snap
Placement Measurement Guide to click on so you can see how to measure.
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Return Policy: Christian Coverings™ has a no return, no refund policy on all items. However,
if you received a wrong covering/item due to our error,
please let me know so we can correct your order. I MUST be notified within 3
business days of receiving your order if this happens.
If you need to return
a covering/item due to our error, the covering/item may be shipped back via
first class mail. Once we receive the wrong covering/item, the correct
covering/item will be sent to you via first class mail. The covering/item must
be in the same condition as it was when we mailed it: brand new, never worn with
label attached, if applicable.
We will NOT exchange
a covering because you have decided you do not like it. It is not unusual
to try several styles before you find one that suits your covering needs.
PLEASE NOTE:
"Our error" does not include a customer ordering a wrong size, color, fabric,
and/or giving us a wrong snap placement measurement.
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Order Cancellations:
We
understand that
sometimes an order needs to be cancelled. Please let us know as soon as possible
if you need to cancel your order.
We cannot cancel your order
if it has been packaged for shipping or has been mailed.
If your order has
been cut out and/or sewn, but has not been packaged for shipping or mailed, there will be a $5.00 restocking fee
per covering deducted from
your total amount refunded.
Orders paid
with a credit card are subject to a cancellation fee if your order
is cancelled after your credit card has been charged
and/or before your
order has been completed and shipped.
The total amount of the refund given will be your order total MINUS the
credit card processing fees I have paid for your transaction. The $5.00
restocking fee per covering will also be deducted if your order is already cut out and/or sewn.
Receiving
credit back to your credit card may take up to 30 business days. This time
frame is out of my control. It is the policy of my credit card processing
company.
We reserve the right
to refuse a cancellation based on the criteria explained above.
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Order
Process/Ship Times:
We are a
family owned business and I am the only seamstress for Christian
Coverings™. Each order is custom sewn after you place your order. We do not
have any coverings "in stock".
Your order starts being processed as soon
as we receive it. Credit cards are charged at this time. We do our best to
have your order sewn, packaged and shipped within 4 weeks after receiving
cleared payment. You will receive an email when your order is ready to ship.
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Incorrect Customer
Information on Your Order:
Christian Coverings™ is not
responsible for any customer input errors and/or typographical errors in
your name or address when you enter it in the shopping cart. The customer is responsible to verify all
information is correct before submitting an order. We
verify that the address given on your order invoice matches the address on the
shipping label before printing the shipping label.
When placing an order
with us, an email invoice is automatically generated and sent to the customer
and to Christian Coverings™. Please be sure to contact us ASAP if there is an
error with your customer information.
IMPORTANT! PLEASE
READ! If for any reason an order is returned to us for an
incorrect address and/or undeliverable, customers
are responsible to pay the actual postage plus a $1.00 handling fee to send it to the correct
address once we receive it back. It
can take up to 10 days for us to receive a non-deliverable package back to us.
You will then be contacted via email with a Paypal invoice. Payment for the postage to resend
the package to you will be due within 7 days of sending the email/invoice.
PLEASE NOTE: The USPS verifies an
address before the label is printed through their online database. It will automatically make a
correction to the address or deny a label based on the address given.
Addresses are double checked for accuracy prior to the USPS verifying
the address. If I cannot print a label because the USPS says it is not a
valid address, I will contact you by email. Be sure to include any
apartment #, PO Box #, etc. Please use the correct abbreviations (ie: CT, AVE,
ST, BLVD, etc.). I have had problems with an address
"officially" having one of these, although it is not used and then I am unable to print a label through my label printing
program. I cannot send a package unless I have the entire address or one the
USPS database will recognize. Thank you!
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For Christian Coverings™
copyright information click here!
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